POSTAGE / DELIVERY / INSURANCE / CUSTOMS
Orders before 4pm will be dispatched the same day as long as all products are in stock. Irish customers will usually get the package the next working day, sometimes An Post are super busy and it takes longer, but generally this doesn’t happen too often. European customers will get it within 5-7 working days and International customers will normally get it within 10 to 14 days.
In general please allow 4 working days to receive your package ( Ireland only )
Typical delivery times are as follows.
Within Ireland = 1 working days (95% of the time)
Within Europe = 5 – 7 working days
Rest of the world = 10 – 14 working days
If you for any reason have a delay in your order past the timeframes laid out above contact us and we’ll look into it immediately.
In general, over 95% of our parcels arrive to our customers on time.
There is tracking on every single order. This option gives you full insurance on the goods you purchase, full tracking of your package and most packages (95%) are delivered next working day ( Ireland ). There is no signature required.
- Please remember, orders placed after 4pm will be sent the following day.
- Working days include Monday to Friday.
- Saturdays, Sundays & Bank Holidays are NOT working days.
Full Insurance is included withing the tracking on every single Domestic ( Irish ) order.
However INTERNATIONAL CUSTOMERS PLEASE NOTE :-
Full insurance for your product when sent is not always available - To some countries the maximum insurance is only €35
Please bear this in mind when placing an order as even when items are sent tracked they can go missing or get damaged.
Crazy vape will only refund at any one time the maximum that the carrier has insured the package for.
Crazy Vape will NOT make up the difference in loss or be liable for missing items under any circumstances as when the package is sent delivery is completely out of our control.
Customers for international orders should be aware that potential import duties to their destination may incur extra duties / charges.
Crazy Vape is not liable and will not be held responsible for customs charges to international destinations.
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